FAQs

Frequently Asked Questions

 

1. DO I NEED A TITLE?
ANSWER: This is one of the most common questions we will ask, do you have a title? You do not need a title but additional information will be required in order for us to purchase your vehicle. The vehicle must be in your name with no liens.

 

2. I LOST MY TITLE, NOW WHAT?
ANSWER: If you lost your title and the vehicle is in your name, all we will need is a photo copy of your TDL. We will double check to make sure no liens are pending. Click on Lost your Title for more info.

 

3. I HAVE A LIEN ON MY VEHICLE, WILL YOU STILL PURCHASE IT?
ANSWER: Depending on how much the lien is for, we will on occasion still purchase the vehicle by paying the lien off.

 

4. CAN I TRADE MY VEHICLE IN TOWARDS ANOTHER VEHICLE?
ANSWER: Depending on what we have in our inventory, we will sometimes take your vehicle as a trade-in.

 

5. CAN I KEEP MY RIMS?
ANSWER: Yes, you can keep your rims but it will lower the cost of your vehicle.

 

6. WHAT DO I NEED WHEN THE DRIVER SHOWS UP?
ANSWER: You will need your vehicle title and a copy of your TDL. We provide the paperwork for you to sign.

 

9. HOW LONG DOES THIS PROCESS TAKE?
ANSWER: Depending on the time of day, we can usually pick up your vehicle the following day. If you are in a hurry to sell your vehicle, we can expedite the pick-up for an additional fee.

 

10. HOW MUCH IS TOWING?
ANSWER: We do not charge for towing when buying your vehicle.

 

11. CAN I DRIVE MY VEHICLE TO YOU?
ANSWER: Of course! If your vehicle runs, you can drop it off to us.

 

12. UP TO HOW MUCH DO YOU PAY?
ANSWER: We can pay up to 10,000 dollars for your vehicle.

 

13. MY VEHICLE BROKE DOWN ON THE SIDE OF THE STREET, NOW WHAT?
ANSWER: We can purchase your vehicle and tow it on the spot, this usually requires us to expedite pick-up.

 

14. WHAT IS A TEAM OF INDIVIDUAL BUYERS?
ANSWER: We have over 100 individual qualified buyers on our team that are trained and ready to individually offer you top dollar for your vehicle today!

 

15. WHAT IS AN INDIVIDUAL BUYER?
ANSWER: An individual buyer is a member of our team that comes out and pays you cash for your vehicle.

16. WHAT IS AN i-BUYER?
ANSWER: An i-Buyer is short for Individual Buyer.

 

17. DO YOU PAY CASH OR CHECK?
ANSWER: Yes, up to a certain amount depending on the situation, we do not want to endanger our buyers.

 

Still have questions? You can contact us through email or by phone during business hours.